Acb365 Privacy Policy – Your Data, Our Responsibility

Acb365 is a trusted online betting platform built for bettors in Bangladesh. We believe that when a user shares their personal information with us, protecting that data is both our ethical and legal responsibility.

This privacy policy applies to the acb365 website, mobile app, and all associated services. By using acb365, you are considered to have read and agreed to this policy. Please read it carefully before registering.

The acb365 Privacy Policy is reviewed and updated regularly. If any significant changes are made, you will be notified by email or in-app notification. We also recommend checking this page from time to time.

Acb365 collects various types of information from users for a number of purposes. The table below provides a detailed breakdown of what data is collected and why:

Acb365 only collects information that is strictly necessary. No unnecessary or excessive data is requested. Fields that are mandatory during registration are clearly marked.

Acb365 uses the information it collects for the following purposes:

• Account Management: To support registration, login, password reset, and overall account security.
• Transaction Processing: Financial information is used to process deposits, withdrawals, and bonus payouts.
• KYC Verification: To verify age and identity and prevent underage betting.
• Customer Support: To resolve your issues and provide the right support.
• Promotions & Offers: To send you relevant offers based on your preferences – you can unsubscribe at any time.
• Fraud Prevention: To detect multiple accounts and prevent unauthorised activity.
• Legal Obligations: To retain and provide information in compliance with regulatory authority requirements.
• Service Improvement: To analyze usage patterns and make the platform more user-friendly.

Acb365 will never sell your information to third parties for advertising purposes. Your privacy is our highest priority.

Acb365 may share information with third parties only in limited and specific circumstances, which are as follows:

• Payment Processor: To process deposits and withdrawals, necessary information is shared with approved payment gateways such as bKash, Nagad, Rocket, and partner banks. These partners maintain their own privacy policies.
• KYC Service Provider: Certain information may be shared with trusted third-party KYC providers for identity verification purposes.
• Legal Authority: Where required by a valid court order or directive from a government authority, information may be disclosed in accordance with the law.
• Technology Partners: Data may be shared in encrypted form with cloud hosting or analytics providers for platform operation purposes.

Acb365's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of cookies used by acb365:

• Essential Cookies: To maintain login sessions and ensure platform security. Without these, the platform will not function properly.
• Preference Cookies: To remember your language, theme, and other preferences so you don't have to reconfigure them each time.
• Analytics Cookies: To understand how long you spend on each page and which features you use most, helping us improve our services.
• Security Cookies: Device fingerprinting data is collected to detect suspicious login attempts and identify potential fraud.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working. Please contact our support team for help managing your cookie preferences.

Every user registered on acb365 enjoys the following rights over their personal information:

To exercise any of the rights listed above, support@acb365.bidEmail us or reach out via live chat. acb365 will provide an initial response within 48 hours.

Acb365 uses industry-standard security measures to protect your data. Our security framework is structured across the following layers:

• Encryption: All personal and financial data is stored using AES-256 encryption. TLS 1.3 protocol is used for all data transfers.
• Access Controls: Only authorised acb365 staff have access to specific data, and every access is logged.
• Two-Factor Authentication: Two-factor authentication (2FA) is available to secure your account login.
• Regular Audits: Regular penetration testing and security audits are conducted by independent third-party security experts.
• Data Backup: Critical data is backed up regularly to prevent loss in the event of an unexpected incident.
• Incident Response: In the event of a security breach, affected users will be notified within 72 hours.

However, no online platform can guarantee 100% security. While acb365 takes every precaution, users are also advised to use strong passwords and keep their account credentials confidential.

Acb365 is a platform exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

Age is verified during the KYC process at registration. Accounts created using false information will be permanently suspended and any deposited funds may be forfeited.

Acb365 reserves the right to update this Privacy Policy as needed. If any significant changes are made:

• A notification will be sent to your registered email address.
• A pop-up notice will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For major updates, notice will be given 30 days before the changes take effect.

Continued use of acb365 after any changes have taken effect will be considered acceptance of the updated policy. If you do not agree to the new policy, you have the right to close your account.

For any questions, complaints, or requests regarding this Privacy Policy, please contact the acb365 Data Protection Team:

• Email: support@acb365.bid
• Live Chat: Click the chat button in the bottom right corner of the acb365 website
• Response Time: 48 hours by email, instant via live chat
• Working Hours: 7 days a week, 24 hours a day

Acb365 is fully committed to protecting your privacy. Play with us worry-free — your information is completely secure.